Most changes affecting benefits that you receive through Oconto County Economic Support should be reported to the Bay Lake Consortium Change and Information Center. Changes are taken by phone, Monday through Friday, 8:30 am to 4 pm excluding holidays by calling 888-794-5747. Depending on the change you are reporting and the program(s) you are receiving assistance for, verification of the information may be required.
*Effective 8/12/2024 Bay Lake Consortium phone changes & information center hours of operation will be as follows:
Monday-Wednesday 8 a.m. - 4:15 p.m.
Thursday 9 a.m. - 4:15 p.m.
Friday 8 a.m. - 11 a.m.
*Lobby Services will be as follows:
Monday-Wednesday 8 a.m. - 4:00 p.m.
Thursday 8 a.m. - 4:00 p.m.
Friday 8 a.m. - 11 a.m.
Some changes that should be reported to the Bay Lake Consortium are:
- Birth of a child
- Address changes
- Changes in income or assets
- Changes in expenses
You may also fax verifications and documents to 855-293-1822 or mail to:
CDPU
P.O. Box 5234
Janesville, WI 53547